This Privacy Policy applies to all users of tools cape, collectively referred to as “Tool Scape”, which are used to access and purchase our products.
The purpose of this Privacy Policy is to set out how, why and when Tool scape Online (RF) (Pty) Ltd t/a www.toolscape.com(“Tool scape”) uses your Personal Information so as to comply with the Protection of Personal Information Act 4 of 2013 (“POPI”).
It is important that you read this Privacy Policy together with our other terms and conditions, privacy notices or policies we may provide from time to time when we collect or use your Personal Information.
We respect your privacy and take the protection of Personal Information very seriously. We strive to deliver excellent service every time you shop with us, and to do this, we need to use some of your Personal Information. This Privacy Policy describes how we handle the Personal Information we collect about you and/or receive from you. By using tools cape, you agree to the processing of your Personal Information as set out in this Privacy Policy.
Information We Collect
Personal Information: When you create an account or place an order with www.toolscape.com, we collect personal information such as your name, email address, shipping address, and contact number. This information is necessary for order processing and communication purposes.
Payment Information: We collect payment details, including credit/debit card information or other payment methods, to process your transactions securely. We do not store payment information on our servers after the transaction is complete.
Device and Usage Information: We may collect information about your device, browser type, IP address, and browsing behavior on tool scape to improve our services, personalize your experience, and prevent fraud.
How We Use Your Information
Order Processing: We use your personal information to process and fulfill your orders, including shipping and delivery.
Customer Support: Your contact information allows us to provide customer support and assistance regarding your orders, inquiries, or any issues you may encounter.
Communication: We may send you emails or notifications regarding order updates, promotions, and relevant information about our products and services. You can opt-out of marketing communications at any time.
Improvement of Services: We analyze data to understand customer preferences, enhance our website functionality, and tailor our product offerings to better serve your needs.
Data Security
Encryption: We use industry-standard encryption protocols to protect your personal and payment information during transmission.
Secure Servers: Your data is stored on secure servers with restricted access to authorized personnel only.
Third-Party Services: We may utilize trusted third-party services for payment processing, shipping, or analytics, ensuring they adhere to strict security standards.
Information Sharing:
Third Parties: We do not sell, trade, or share your personal information with third parties for marketing purposes without your consent, except for the purpose of order fulfillment and products delivery.
Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.
Changes to Privacy Policy
www.toolscape.com reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and we encourage you to review it periodically.
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Cookies & Tracking Technologies
We use cookies to enhance your experience. By using tools cape, you consent to our use of cookies. You can manage your cookie preferences in your browser settings.
Third-Party Links
Tool scape may contain links to third-party websites. We are not responsible for their privacy policies or content.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on tool scape with the “Effective Date” at the top.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Toolscape
Email:Support@toolscape.com
Website: www.toolscape.com